For example if you re running jira software 500 users and jira service desk 25 agents on the same instance you should purchase the 500 user tier for apps.
Jira service desk pricing server.
Our affordable and transparent pricing lets you get started quickly and deliver value fast.
What licenses do i need for confluence as a knowledge base for jira service desk integration.
This is generally the best option for teams who want to get started quickly and teams who don t want to manage the technical complexity of hosting themselves.
Those interested in purchasing a jira license must choose between the available hosting options for jira server cloud and data center as well as decide which version of jira best suits their needs core software or service desk.
Therefore the above guidelines for licensing across maximum users still apply.
Spin up new services with jira service desk s intuitive codeless setup and configuration.
Jira is a popular project management tool built by atlassian that organizations can use for everything from agile software development to it support.
There is a free version.
This is the best alternative for teams who want extra flexibility access to the product source code and to host the product on their own servers.
Provide it service and support without the cost and complexity of traditional itsm solutions.
To host jira service desk you buy a license after your 30 day free trial and that license is yours to keep forever.
When you pair jira service desk with confluence you can create knowledge bases self service resources for your customers to mitigate incoming tickets.
Deliver exceptional it service fast.
Refined is an app installed onto jira that provides the tools to build custom designed sites without needing to code.
Jira service desk pricing starts at 10 00 per month.
With the jira service desk cloud we host jira service desk in the cloud for you and set up your instance instantly after a 7 day free trial subscription pricing is month to month.
Service desk has been a great way for us as a team to surface a lot of articles and documentation internally to the rest of our corporation 4 1 5 this is our first ticketing tool for our new service desk service and service now has been a great help to shape our service model and metrics.
For example if you have jira software 50 users and jira service desk 10 agents on the same instance you pay the 50 user price for apps note.
While this app has features specific to jira service desk the app is technically available across the whole jira instance.
Using the refined for jira app you can create multiple branded sites populated with jira and jira service desk content such as issues request types quick links extended search and many more.
Jira service desk pricing overview.
